FAQ
How do I make a reservation?
Am I able to reserve an entire court?
Of course! A maximum of 6 people can be included on a reservation, and each player will need a Jumbo's reservation account. Also, we ask that the only lessons being offered are by our teaching pros please.
What is Jumbo’s cancellation policy?
We have a 24-hour cancelation policy for all members and non-members.
Do you offer league play?
We can’t wait to provide league play. Stay tuned for more announcements on how to join. If you’re already on a league looking for court space, get in touch!
Will you offer discounted rates on eligible Medicare plans?
We hope to—it’s on our radar and something we’re looking into.
Who is Jumbo?
So glad you asked...Jumbo is the father of one of our owners. He's an accomplished tennis player and came to America from Sri Lanka in 1969. He's an Oregon Duck and a proud Oregonian.
Why don't you offer open play like other facilities?
We believe that the traditional open play requires too much waiting around time and people want to play. We offer organized play for players of every level throughout the week so you can focus on playing rather than waiting around for your next turn.
Can I rent/buy equipment?
Yes, we have paddles and balls for demo, rent or purchase in our merchandise shop.
Are there etiquette expectations?
We want Jumbo’s to withstand fun and competitive play for years to come and ensure people have the best playing experience possible. We ask for no liquids on courts, only clean, non-marking shoes and positive, respectable behavior on-and-off the courts. Click HERE to see our code and culture expectations.
How do I get rated?
We use DUPR & UTR Sports player ratings to match you with comparable competitors. If you don’t have a rating, join us for a beginner class to learn.
Can I host a private event?
Absolutely! Let’s talk more.
I have additional questions.
We love questions. Call us, email us or just stop by and we'll happily answer any questions you have.