REVISED SEPTEMBER, 2026

Not a member yet?

 

Non-members pay $18/hour during Prime Time and $14/hour Off-Peak.

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If you play more than a couple of times a month, membership is worth considering. As you play more, the value increases through included play, lower Member Rates, and more booking flexibility.

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What is changing on September 14?

Jumbo’s is moving to a new membership structure with three membership tiers: Club, Plus, and Elevate. The new structure gives you more choice based on how often you play.

 

What happens to my current Royal Membership?

All current Royal members will move to Plus on September 14. Plus is the middle membership tier and costs less than the Royal membership.

 

What happens to my current Senior Membership?

All current Senior members will move to Senior Club on September 14. Senior Club costs less than the current Senior membership.

 

Can I choose a different membership after I move to Plus or Club?

Yes. After your transition, you may make one membership change to any other available tier at any time, with no Membership Onboarding Fee.

After that one-time change, normal membership change rules apply.

 

Can Senior members play during Prime Time?

Yes. Senior members can play anytime, including Prime Time. Senior members are not limited to Off-Peak hours.

 

What happens to the unlimited play I have already paid for?

We will honor it. If you have unlimited play under your current membership agreement, Jumbo’s will honor the unlimited play you have already paid for or are entitled to receive under that agreement.

 

Why did Jumbo’s change its membership structure?

We’ve spent the past 2.5 years watching how our players actually use Jumbo’s—how often they play, what they play, and what they value.

We learned that one unlimited membership doesn’t work equally well for everyone.

The new structure gives you choices based on how you actually play: play less and pay less, or play more and get more Included Play and better Member Play Rates.

It also gives Jumbo’s a healthier, more sustainable business so we can continue investing in our clubs, our courts, our team, our programming, and the experience we provide.

At the center of it all, our goal hasn’t changed: Make it easier for people to play, meet people, and feel connected.

 

Which Jumbo’s membership is best for frequent pickleball players?

Elevate is designed for frequent players who regularly play more than 10 times a month. Plus is a better fit if you regularly play more than 6 times a month. Club is a great starting point if you play more than a couple of times a month.

 

What is included in a Jumbo’s membership?

Membership includes Included Play, which consists of Program Passes for eligible Jumbo’s programs and Included Private Reservation Hours. Members also receive Priority Booking, Member Play Rates, and other membership benefits.

 

 

MEMBERSHIP TIERS

 

What Membership Tiers does Jumbo’s offer?

Jumbo’s offers three Individual Membership Tiers—Club, Plus, and Elevate—plus a Household Membership for eligible households.

As you move from Club to Plus to Elevate, you receive more Included Play, more Included Private Reservation Hours, longer Priority Booking, and lower Member Play Rates.

 

What is Included Play?

Included Play is the play that comes with your membership each month.

It includes two separate benefits:

• Program Passes for eligible Jumbo’s organized programs

• Included Private Reservation Hours for private court reservations

 

What is a Program Pass?

One Program Pass gives you access to one eligible Jumbo’s organized program, typically a two-hour session.

 

What is an Included Private Reservation Hour?

An Included Private Reservation Hour gives you one hour of private court reservation time.

 

 

MEMBER PLAY & BOOKING

 

What is Additional Member Play?

Additional Member Play is play purchased by a member beyond the Included Play that comes with their membership.

 

What is a Member Play Rate?

A Member Play Rate is the preferred rate a member pays for Member Play beyond Included Play.

 

Does my Member Play Rate apply to everyone on the court?

No. For Individual Memberships, the Member Play Rate belongs to the member. It is not a discounted rate for the entire court or everyone in the group.

 

What are Prime Time and Off-Peak?

Prime Time is the higher-demand playing period:

• Monday–Friday: 8:00 AM–12:00 PM and 4:00–8:00 PM

• Saturday–Sunday: 8:00 AM–4:00 PM

Off-Peak is the lower-demand playing period:

• Monday–Thursday: 12:00–4:00 PM and 8:00–10:00 PM

• Friday: 12:00–4:00 PM and 8:00–9:00 PM

• Saturday–Sunday: 4:00–9:00 PM

Your applicable Prime Member Play Rate or Off-Peak Member Play Rate is based on when you play.

 

How far in advance can I book?

Your Priority Booking window determines how far in advance you can book eligible play or court time.

• Club: 7 days

• Plus: 8 days

• Elevate: 10 days

• Household: 8 days

 

 

HOME CLUB & ALL-ACCESS

 

What is my Home Club?

Your Home Club is the Jumbo’s location designated as your primary club and included with your membership. You choose either Jumbo’s Portland (PDX) or Jumbo’s Beaverton (BVT) as your Home Club.

 

Can I use my membership at both Jumbo’s locations?

Yes, with the All-Access Add-On.

 

 

HOUSEHOLD MEMBERSHIP

 

Who qualifies for a Household Membership?

Everyone included in the Household must live at the same physical address.

A Household Membership may include:

• Up to 2 adults

• Up to 3 dependents under 18

 

How does Included Play work with a Household Membership?

This is Pooled Household Included Play. The Household receives one shared pool of:

• 12 Program Passes

• 7 Included Private Reservation Hours

 

 

SENIOR PRICING

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What is Senior Pricing?

Senior Pricing is available to members age 65 or older.

Monthly Senior Pricing is:

• Club: $57

• Plus: $85

• Elevate: $119

• Eligible Household Membership: $199

 

Senior members receive the same Membership Benefits, Included Play, Priority Booking, Member Play Rates, and terms as the corresponding standard Membership Tier. Senior members may play during both Prime Time and Off-Peak. Only the monthly price changes.

 

 

MEMBERSHIP PAYMENT & CHANGES

 

Do I have to sign a 12-month agreement?

No. Jumbo’s offers a Monthly Option as well as an Annual Option.

 

What is the Membership Onboarding Fee?

The Membership Onboarding Fee is the fee associated with starting a Monthly Membership under the current membership structure.

• Individual: $120

• Household: $240

Current Jumbo’s members transitioning during this change will not be charged a Membership Onboarding Fee.

 

Can I change my Membership Tier?

Yes. Your membership is designed to match how you play.

As part of the September 14 transition, members moving to Plus—or Senior Club for Senior members—may make one membership change to any available tier at any time without a Membership Onboarding Fee.

After that one-time change, normal membership change rules apply.

 

What are the rules for changing or canceling my membership?

Any cancellation or change to your membership must be requested more than 72 hours before your next billing date; otherwise, you will be billed under your previous membership terms.

 

After the one-time transition change described above, Monthly Members who Upgrade or Downgrade must remain in their new Membership Tier for a minimum of two billing cycles. Annual Members who Upgrade or Downgrade must remain in their new Membership Tier for the full annual term.

 

 

FOR CURRENT JUMBO’S MEMBERS

 

Will Jumbo’s honor my current membership agreement?

Yes. Jumbo’s will honor any unlimited play you have already paid under your current agreement.

 

What happens if I do not choose a new Membership Tier before September 14?

If we have not received a membership selection from an existing active monthly member by September 14, that member will be placed in Monthly Plus in PodPlay.

Existing Senior monthly members who have not made a selection will be placed in Senior Club. The new membership terms will begin on the applicable renewal date.

 

Will I pay a Membership Onboarding Fee when I transition?

No. Current Jumbo’s members with an active membership will have the Membership Onboarding Fee waived when they transition to the new membership structure.

 

 

JUMBO’S LIFE HAPPENS BENEFIT™

 

What is Jumbo’s Life Happens Benefit™?

Jumbo’s Life Happens Benefit™ allows eligible members to temporarily pause their membership rather than Quit it. Each membership plan has a limit of how many days and the price per pause month. 

 

What are the parameters of the Life Happens BenefitTM? 

• Monthly Plans: 30-60 day pause allowed, 30-day minimum, units of 30-days only

• Yearly Plans: 30-day pause allowed, 30-days minimum and/or maximum only 

 

What does a Membership Pause cost?

• Club: $25/month

• Plus: $35/month

• Elevate: $45/month

• Household and Annual Plans: $45 one time per year

 

 

MEMBER BENEFITS

What other benefits come with membership?

Membership Benefits include:

• 10% Member Discount on eligible Pro Shop purchases

• 10% Member Discount on Food + Beverage

• 10% Member Discount on Private Events

• Access to Member-Only Events

• Jumbo’s Life Happens Benefit™

 

 

STILL HAVE QUESTIONS?

Our Jumbo’s team is happy to help you understand the Membership Tiers and choose the membership that best fits how you play. Please email: memberships@jumbospickleball.com or call Bela at (503) 389-0161.